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Good listening is a commodity in short supply at the moment.  Good listening doesn't mean that you need to hear in the mainstream way.  Excellent listeners may rely on captioning or Auslan translators, but they still are genuinely interested and engaged with the person they are speaking to.  This excellent piece in Medium has some great tips to help you become a great listener. More
A good and well-maintained email list can be an incredibly useful and powerful business tool, especially if your potential customers were born before 1975 and haven't yet embraced a social media platform. But it is how you create and build your list is incredibly important.  How you do so must be legally compliant, ethical and respectful.  This item by New Light Digital has some great tips. More
Except for narcissists, nearly all of us will at some point in our lives feel as though we don't deserve the positions we find ourselves in and that it is only a matter of time before everyone call us out at a fraud.  Oh, did I mention that we watch a lot of TED Talks? More
A young amputee runner rests her artificial leg against a wooden fence

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